Our client is looking for a true House Manager that will work hands-on, in-person, from the client’s home. This position will have equal responsibilities maintaining client standards of the personal soft touch items, as well as the physical property of the primary residence and secondary property nearby. This is not an entry level position, and we are looking for someone with seasoned experience that thrives working on a team in a fast paced and ever-changing environment. The ideal candidate is a self-starter, takes direction well, and will look forward to growing with the position as it evolves.
Responsibilities include, but not limited to:
Day-to-day management of housekeepers and their tasks, including but not limited to:
Oversee routine vendors at two residences
Work closely with personal assistants and office staff for various items as needed
Maintain organization of staff office, on site storage and client spaces
Share responsibility as a first responder on all equipment, appliances and alarm systems
Order groceries and restocking various refrigerators, check quality and expiration dates on all food and beverages
Daily walk through the interior and exterior, ensuring client standards are maintained
Complete daily, weekly, monthly, quarterly, and annual maintenance checklists and reporting as needed
Understand, use, and monitor all systems of a newly built, highly technical home
Demonstrate a hands-on and proactive management approach
Keep aware of client and staff routines and schedules
Manage and document small vendor projects
Update staff meeting notes as needed
Other duties as assigned
This is a full-time position:
Depending on whether the clients are in town or if there is a large project being worked on, the hours can change
Sometimes it will feel like the standard 9 a-5 p and other times you will be expected to arrive early or stay late or both
Be available for occasional weekends, evenings or social events
The first three months of employment will be treated as a trial for the candidate and the employer to determine if it’s the right fit
Competitive salary depending on experience plus a generous benefits package. Also eligible for a discretionary bonus
Required skills:
3-5 years’ experience in similar positions
Product knowledge and cleaning techniques for high end finishes both interior and exterior
Working knowledge of Savant home automation, smart home systems
Tech savvy and fluent in Mac OS, Google Suite / Calendar / Drive / Sheets / Docs and mobile technologies
Trustworthy and discreet
Professional and personable with excellent people/verbal communication skills
Reliable transportation, valid driver’s license and proof of insurance
A clear understanding of industry anonymity and how to implement discretion in all settings
Experience in working on a team and managing people with diverse skill sets
Comfortable around physical, residential, and cyber security platforms
Local area knowledge
Primary residence and work location within a reasonable driving distance of Los Angeles’s metro area
Great judgment and intuition
Experience in prioritizing and multitasking a continuous workload
Excellent time management, delegation skills and is well-organized
A motivated self-starter with a “no task is too big or small” attitude and can own their workload from the start
A problem solver both creatively and logically.
Ability to take on new tasks in stride
Fluent in English
Conversational Spanish is a bonus
Experience in general construction is a bonus
Able to work irregular or extended hours to get the job done
Physically fit; able to regularly stand, walk, sit, use hands/manual dexterity
Able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds
Has U.S. work authorization
Things to know about the hiring process:
The hiring process can take time (1-3 months)
Background check required, credit report check, and skills / knowledge-based test
A series of interviews with various employees, including hiring manager is required
A meeting in a social setting as one of our “interviews” (i.e. coffee, lunch, or other) is required
