Our client is seeking an experienced Estate Hospitality Steward / Stewardess to deliver exceptional service at the highest standard. This role requires a detail-oriented, discreet, and service-driven professional capable of providing 5-star, white-glove hospitality to an Ultra-High-Net-Worth Principal and their guests.
Duties to include, but not limited to:
Work with vendors, contractors, family office, and estate staff to ensure the projects are running smoothly and the outcome meets the Principal’s expectations
Facilitate arrangements for meetings and special events, coordinate and interact with staff, family office, estate staff, and VIPs; liaise with vendors and contractors
Coordinate projects as assigned by the Executive Chef
Work cooperatively with the Family to ensure that their needs are met (and exceeded)
Travel 7-10 days a month, Will travel every other Christmas or NYE
Update service manual for interior of home
Inventory control and management of service items (smallwares, inventories, )
Shop for household supplies, personal items and occasional groceries as needed
Responsible for maintaining and cleaning kitchen and butler pantry workspaces for flawless service and entertainment
Responsible for polishing and cleaning/care of all dinnerware including fine plate ware, silver service, glassware, placemats, and any other service-related items
Responsible for day-to-day cleanliness and upkeep of butler’s pantry and service areas
Curate inventory for wine cellar
Travel to other Properties as needed
Other duties as assigned by the Principal, Executive Chef, and the Estate Manager
Work with the Executive Chef to plan/execute high-level dinners and events
Track food and beverage preferences for the Principal, his family, and guests
Create seating charts and place cards for intimate guest dinners
Set dining table, serve daily meals, mix cocktails, provide wine service
Create artistic table arrangements using flowers and appropriate tableware; provide upkeep and maintenance of floral arrangements
Train other household team members how to provide unobtrusive “invisible” service
Provide personal shopping service and run errands on behalf of the Principal
Provide additional help as required when parties & events at estate occur
This is a Full-Time Position:
40-hour workweek
Must be able to travel 7 to 10 days per month
$120 + DOE
Excellent benefits: full health benefits for employee and employee’s dependents
401K with 6% match
Requirements:
Hospitality or similar experience preferred
Ability to work under pressure with deadlines and changing priorities, maintaining a calm demeanor
Ability to gracefully accept direct feedback
Must be able to handle very sensitive and highly confidential issues with diplomacy and discretion
High-energy and ability to grasp new concepts quickly
Be proactive by finding ways to help other departments during downtime
Personable and able to work with various individuals effectively
Flexibility, integrity and creative problem-solving skills
Must have and express a positive approach to problems and situations that may arise
Longevity in past positions with excellent references from past employers
Able to reach, bend, stoop, lift, carry, move substantial items as needed in performing job duties
Must be able to travel among the Properties, domestically and internationally without assistance
Frequent travel for periods longer than a week will be required dependent on Principals schedule
7-10 days a month
Will travel every other Christmas or NYE
Possess valid passport, unrestricted driver’s license, adequate vehicle insurance coverage, and vehicle for use in performing job duties and travel among the Properties
Authorized to work legally in the US and be willing to undergo an in-depth background investigation
