Domestic Employment Agency Los Angeles

Housekeeper/Server (Beverly Hills, CA)

Our client is seeking a service and detail-oriented, aesthetically-minded, self-directed, hands-on, obsessively-organized professional who will be responsible for day-to-day upkeep of the residences.  This position reports to the Household Manager and encompasses housekeeping services, meal service, and pet care. The role requires a world-class commitment to providing “6-Star” service to ensure uncompromising resident and guest experiences, with extreme schedule flexibility necessary for a dynamic environment. Travel to other properties for extended durations, specifically summer support in New York is a requirement.
Responsibilities include, but not limited to:
 Housekeeping/organization:
  • Perform and maintain daily housekeeping service including inspections of the property to ensure all areas are clean, organized and maintained
  • Utilize daily/weekly/monthly housekeeping checklists to physically complete all checklist items
  • Remain committed to maintaining rigorous organization standards including inventory/supply lists and project/task lists
  • Utilize the Service Manual to ensure world-class capability in cleaning, food preparation, and service
  • Laundry & linen care
    • Steam Primary bedroom linens daily
    • Launder, de-lint, fold, hang and put away clothes for Principal and guests as needed
    • Routinely organize closets
    • Change linens according to the bedding schedule and standards
    • Reconcile laundry with outside cleaners
  • Grocery & errand shopping as needed
  • Maintain the integrity of household art and rare/unique/collectible items in conjunction with all staff members
  • Serve as the “aesthetic” eyes of households focused on preserving the aesthetic and architectural integrity.
  • If something is out of place, report it and resolve it
  • Perform daily inspections of the properties, reporting issues to the House Manager
Service:
  • Meal Service:
    • Assist in the kitchen with meal preparation
    • Set table setting based on the needs of the meal provided by the Household Manager
    • Serve and cleanup after family meals, business meetings, and special events
    • Serve appetizers, drinks, and dinner for formal and informal dinners, parties, or at-home meetings
  • Guest Reception and Concierge Services:
    • Receive guests upon arrival as requested
    • Packing and unpacking as requested
    • Anticipate needs and provide “6-sStar” hotel-level services for the guests
    • Laundry, steaming, and ironing as requested
    • Carefully and clearly answer the telephone following all service standards and procedures
    • Greet and cater to guests according to household service standards and procedures
  • Principal and Guest Care:
    • Assist with wardrobe management as requested
    • Clothing and grocery shopping as requested
    • Driving; Run errands as requested
    • Anticipate needs and provide “6-star” hotel-level services for the Principal
  • Pet Care:
    • Care for family animals and their needs determined by House Manager
    • Monitor specific diet and pre-approved snacks as requested
    • Manage medication administration and daily checklist as requested
    • Daily walks, occasional grooming as needed
This is a Full-Time Position:
  • 40-hour work week to multiple with opportunity for overtime
  • Schedule must be flexible to cover 8-hour shifts between the hours of 7AM to 11PM
  •  Required to work 2 weekends per month
  • Must be willing to travel to New York for entire summer
  • Must be willing to live-in while traveling as-needed
  • $40+ hourly
  • Health Insurance after 30 days
  • 401K after 1 year
Requirements:
  • Hospitality experience with highest commitment to excellence
  • At least three years of the highest-level Housekeeping, maintenance and serving experience
  • Cooking skills
  • Bi-lingual a plus
  • Knowledge of emergency procedures is helpful
  • Must have a valid driver’s license
  • Must be able to lift at least 75 pounds
  • Mechanically and technology savvy
  • Service orientation at highest-level of attentiveness. No job too menial to handle (e.g., always ensure that Principal is avoiding jobs that can be accomplished by others)
  • Polished and professional image
  • Uncompromising Schedule flexibility
  • Ability to use discretion and unwavering commitment to privacy and confidentiality
  • Unyielding willingness to be helpful
  • Razor-sharp eye for detail
  • Must be able to pass complete background check
  • Must have excellent, verifiable past work references
  • Must have a valid driver’s license
  • Must be able to lift at least 75 pounds
  • Must be physically capable to ascend and descend multiple flights of stairs daily
  • Mechanically and technology savvy
  • Service orientation at highest-level of attentiveness. No job too menial to handle (e.g., always ensure that Principal is avoiding jobs that can be accomplished by others)
  • Polished and professional image
  • Uncompromising Schedule flexibility
  • Ability to use discretion and unwavering commitment to privacy and confidentiality
  • Unyielding willingness to be helpful
  • Razor-sharp eye for detail
  • Must be able to pass complete background check
  • Must have excellent, verifiable past work references