Seeking an experienced Estate Manager to oversee the daily household operations, staff and property management for a private family’s expanding residential portfolio. This includes a 60,000+ sq ft large primary residence and extended family residences in the area.
Duties to include (but not limited to):
Focus Managerial attention on three key division (Culinary, Household Operations and Maintenance)
Manage Housekeepers, Laundresses, Household Assistants, Butlers, Chefs, IT Specialists, Engineering Managers, numerous Vendors and Contractors
Refine the service delivery processes throughout the residence
Oversee household operations to ensure that every department and residence has a consistent feel and that the team delivers exceptional service
Work well with other Leadership teams, Personal Assistants and F&B Director to perform and execute small and large events
Responsible for all assets’ documentation and inventory control, including furnishings, carpets, finishes, fixtures, artwork and personal and household supplies
Oversee and set-up of online accounts, collaborate with tech team members to troubleshoot test AV/IT equipment and systems
Assist the Family Office in assembling annual home and property expenditure budgets, managing, tracking and auditing expenses
Ensure preventative maintenance is in place
Serve as the point of contact between the residence staff and Principals. Supporting the Director of Properties
Conduct daily/weekly staff meetings
Support Sr Director of HR in recruiting and hiring for the household team. Develop new hire training programs and orientations.
Schedule:
Based at primary location in Scottsdale, travel required
Hours/days may vary depending on scheduling needs and may include some evenings, weekends and holidays
Relocation, if required will be provided
Compensation DOE plus full benefits and bonus opportunity
Requirements:
Bachelor’s degree preferred but not mandatory
Minimum of seven-plus years’ experience in high end service and management in private residence of resort setting
Experience in managing large teams greater than 30 staff members
Deep experience in managing diverse service teams (Chefs, Housekeeping staff, Housemen, etc.)
Experience in maintaining a private employer’s confidentiality, safety, security and privacy
Smoke and Drug free environment
Covid vaccination is encouraged
Must pass thorough background, drug screen and an online assessment
