Seeking an experienced Estate Manager to oversee the daily household operations, staff and property management for a private family’s residential Hawaii portfolio.
Duties to include (but not limited to):
Oversee household operations for all Hawaii based properties
Insure each property has a consistent feel and understands Principal’s preferences
Oversee guest arrivals/departures including special request, food, turn down service, etc.
Ensure each residence is stocked with Principal’s desired toiletries, personal items, etc.
Direct the housekeeping team to develop and maintain an interior/exterior cleaning schedule for regular and deep cleaning. Implement check lists or one cleaning
Oversee and coordinate all household vendors and outsourced housekeeping services
Work well with all leadership team members
Manage neighbor relations
Manage staffing schedules
Responsible for all asset’ documentation and inventory control (furnishings, carpets, finishes, fixtures, artwork and personal and household supplies)
Order and purchase all household/personal items
Oversee set-up and tracking of online accounts, troubleshoot AV/IT equipment and systems
Understanding of all security needs
Support established emergency preparedness procedures
Assist Family Office in establishing expenditure budgets
Oversee building operations, maintenance, safety and security systems, landscaping, irrigation
Manage all staffing needs and conduct weekly staff meetings
Schedule:
Live off Property
Relocation (if needed will be provided)
Ability to accommodate a non-traditional work schedule and remain flexible
Competitive Salary DOE
Full benefits and annual bonus opportunity
Requirements:
Bachelor’s degree preferred but not mandatory
Minimum of seven plus years of relevant experience
Adept in all areas of private service, estate management and hospitality
Deep experience in managing diverse service teams
Tech-savvy (Mac, internet, apps, calendaring, Microsoft Office Suite, project management/messaging tools, various only line portals for scheduling
Must have a valid driver’s license in good standing
Must have verifiable references, be able to pass a thorough background check, a drug screen and an online assessment
Comfortable working in a smoke/drug free environment
Covid vaccination is encouraged
Familiarity with Island lifestyle and have a desire to work and live in Kona