Domestic Employment Agency Los Angeles

Estate Manager (Palo Alto, CA)

Our client (a family of five, two adults and three young children) in Hillsborough, California, has an immediate need for an Estate Manager (EM). The EM will report directly to the Principals and be responsible for planning and executing their staff and properties’ overall management and maintenance. The EM will coordinate plans and services with numerous internal and external contacts, including the Principal’s family members & guests, family office group & client services, property staff, contractors, vendors, consultants, and counsel as needed. Please Note: This opportunity is open to candidates who currently live in California.  We will share a detailed job description with candidates who meet the minimum requirements for the role.
Duties include, but not limited to:
  • Maintain strict confidentiality regarding Principals, family members, guests, and properties. Respect Principals, family, and guest privacy
  • Oversee smooth functioning of all household operations and family calendar.
  • Maintain and drive annual calendar of events/projects (for example, holiday gifts)
  • Work with financial liaisons as needed to process payments for vendors, bill management, ensure insurance is updated for new staff members, etc.
  • Establish and oversee employment benefits infrastructure for estate team
  • Oversee hiring, management, training, and coordination of home team (4-10 people) comprising nannies and housekeepers
  • Serve as the Principals’ primary point of contact for any management issue across all properties
  • Coordinate services of all property staff, including employed or contracted housekeepers, Travel and event planning
  • EM to schedule all repairs and maintenance to avoid work during Principals, family, and guest visits when possible
  • General errand running, gift purchases
  • Esthetics: make sure the family’s homes look great at all times! 
This is a full–time position:
  • Requires flexibility for additional days, weekends, and longer hours as mutually agreed
  • Regularly work in the primary residence and travel to the family’s Sonoma home periodically, as needed.
  • 175K-200K | Dependent Upon Experience
  • Healthcare Plan | Employee + Dependents 
  • At least ten years of estate management experience in large high-end residential homes. That experience should include at least seven years of staff personnel, contractor, and vendor management and at least five years of residential construction project management experience
  • Operational knowledge of residential building systems and components, utility systems, landscape and hardscape
  • A college BS or BA degree
  • Should have excellent leadership skills and fostering team culture/morale!
  • Should be familiar with CA labor laws, standard home payroll systems, payroll tracking, etc.
  • Must have excellent oral and written communications skills
  • Must have references that demonstrate commitment, reliability, discretion, and productivity
  • Must be a team player with excellent leadership and delegation skills
  • Must be able to take instructions as given but must also be proactive and able to work individually, often with little or no supervision
  • Successfully complete an in-depth background investigation