Our client in Scottsdale is looking for an organized, warm, poised and respectful Butler to deliver front-line concierge services, interface directly with the Principals, and serve as their key-point-of contact in anticipation and execution of their personal service needs and real-time requests.
Anticipate and execute all of Principal’s real-time requests
Personal and Concierge Services – Provide top-tier service to family and guests and support their activities
Oversee guest arrivals/departures, including special requests, food, etc.
Food and Beverage – daily meal /tabletop set-up, meal service (formal & informal), and bar tending services for family and guests. Constant collaboration with Chefs/Assistants to meet family’s changing daily calendar
Wine – Mange inventory of wine cellar with help of Sommelier
Cocktails – In charge of mixology for the residence. Manage inventory of liquor, beers, and mixers. Create and update cocktail standards and be up to date with the latest cocktail trends and presentations
Wardrobe & Personal Items – Create and maintain accurate inventories, ensure proper closet organization, and provide skillful packing and unpacking services. Efficiently coordinate the dispatch and receipt of the principal’s clothing and personal items before their arrival at their travel destination
Travel Logistics – Coordinate with flight attendants and assist in implementing logistics for travel, including packing luggage tracking, meal service, and special requests
Seasonal Moves – Coordinate moves to other properties and ensure easy transitions between residences for both family and staff
Technical Support – Oversee home meeting set-up, track online accounts, collaborate with assistants and tech team members to troubleshoot, and test AV/IT equipment and systems
Etiquettes – Implement and ensure proper formal and informal high-end manners are in place
Daily Survey – Conduct a daily walkthrough of the home and the interiors of all dwellings to ensure that each residence has a consistent feel and that the team is aware of the Principals preferences and daily schedules. Ensure that homes are meticulously prepared, in working order, and ready in advance of the Principal’s arrival.
Stocking & Inventory Control
Pets – Assist with care and coordination of family pets. Execute special projects assigned by the Household management team.
This is a full-time, Live-out position:
Position based at primary residence in Scottsdale, AZ
Frequent travel to Principal’s other residences
Hours for this position may vary depending on scheduling needs and may include some evenings, weekends, and holidays
A bachelor’s degree and a minimum of five-plus years of relevant experience or equivalent combination of education and experience providing concierge service within a high-service, action-oriented private household environment with high accountability levels and proven experience supporting other household staff, including housekeepers, personal organizers, and other vendors.
Experience in maintaining the confidentiality, safety, security, and privacy of a private employer.
Tech-savvy: complete comfort with all standard Mac computers and internet skills including email; apps; calendaring programs; Microsoft Office suite (Word & Excel); project management/messaging tools; various online portals for scheduling; quick learner of new apps.
Must have experience supporting complex travel, hospitality, event, and entertaining requirements.
Must have a US Passport and the flexibility to travel nationally and internationally as required.
All qualified finalists require verifiable references, a thorough background investigation, a drug screen, and an online assessment.